Question 1

How quickly do you Deliver?

Accepted Answer

Delivery typically takes within 24hours depending on your location within Ghana, with faster delivery available in selected areas.

Question 2

Do you accept Cash on Delivery?

Accepted Answer

Yes, we accept Cash on Delivery for selected locations within Accra for your convenience and flexibility.

Question 3

What payment methods do you accept?

Accepted Answer

We currently accept two convenient payment options: Cash on Delivery and secure online payments through Paystack.

Question 4

Can I return an opened product?

Accepted Answer

No, for hygiene and safety reasons, opened or used products cannot be returned or exchanged and Yes, unopened products can be returned within 24 hours of purchase, provided they remain in their original condition and packaging.

Question 5

Can I cancel my order after payment

Accepted Answer

Yes, orders can be cancelled before delivery is completed. Customers who paid through Paystack are also eligible for a refund after the cancellation is confirmed.

Question 6

How do i contact customer care for help?

Accepted Answer

You can contact our customer care team through the black chat button below the page, which connects directly to our WhatsApp support. You can also reach us via the email option on the Contact page or call us using our WhatsApp number for quick assistance.